# Resolve

Once an issue is resolved to all participating users' satisfaction, it can be marked as resolved by pressing the![](/files/YCpYulADMUf2P7JYzUIL)button.

If a user would also like to leave a comment at the time of resolving the issue, an alternative option (![](/files/FQF705XHEFPdlcqKuvKD)) is presented as soon as the comment is typed in the corresponding field. &#x20;

Resolved issues can be reopened at any time, should the need for further feedback arise. In case of issues in the resolved state, the button at the bottom is replaced by ![](/files/ic5xSZkFpoW196rcMpqQ), which enables changing the state of the issue.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.b2ihealthcare.com/snowray/v3.1/reference/issue-management/resolve.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
